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Cox Communications stresses importance of readiness as hurricane season peaks

With Disaster Preparedness Month underway, Gulf Coast residents are preparing for the peak of hurricane season. As cooler fall temperatures arrive, many may let down their guard when it comes to disaster readiness. However, emergency officials warn that disasters can strike at any time – from tornadoes and floods to severe storms and hurricanes.   “Here along […]

NOAA's GOES-East satellite captured this image of Hurricane Laura on August 26, 2020 as it approached the Gulf Coast. (NOAA)

With Disaster Preparedness Month underway, Gulf Coast residents are preparing for the peak of hurricane season. As cooler fall temperatures arrive, many may let down their guard when it comes to disaster readiness. However, emergency officials warn that disasters can strike at any time – from tornadoes and floods to severe storms and hurricanes.  

  • That’s why September’s National Preparedness Month serves as an important reminder to get prepared, according to said Cox Gulf Coast Market vice president David Deliman.

“Here along the Gulf Coast, disaster can strike at any time,” Deliman said. “Tornadoes, floods, severe thunderstorms, hurricanes and ice storms – we’ve seen it all here. That’s why families should always be prepared for severe weather and other natural disasters.”

Deliman recommends putting together a disaster kit with three days’ worth of supplies, including food, water, clothes, prescriptions, and baby supplies. He also advises property owners to regularly remove dead vegetation to protect against storms.  

Downloading key apps before disaster strikes can help residents stay connected and informed. The Cox app allows users to check for outages, get text alerts, and manage accounts. The Contour TV app lets customers stream news, weather, shows and movies if confined at home.

Deliman emphasizes the need to update contact info with utility providers for emergency alerts. He also recommends learning how home security systems function during outages. 

  • For example, Cox Homelife uses cellular backups to communicate alarms if the internet fails.

Business owners also need detailed preparations and continuity plans, Deliman said. Backing up files through services like Cox Business Disaster Recovery can protect data from disasters. Tools like call forwarding and Net Assurance keep businesses connected to customers if service disruptions occur. 

According to Deliman, keeping customers connected during emergencies is a top priority for Cox Communications. 

  • “As a leader in customer satisfaction regardless of the weather, Cox makes it a top priority to keep customers connected during an emergency so they can stay informed, check in with family and friends, and even access their Cox video, phone, and internet services while taking temporary shelter away from home in the event of an evacuation,” said Deliman. “We know how important your communications services are during an emergency, as they are a primary tool for receiving information regarding the event and securing your property.”

He encourages residents to prepare now before disaster strikes by visiting cox.com for tips.

“While our fingers are crossed that the Gulf Coast will finish the year with no natural disasters, rest assured Cox is constantly preparing to ensure our equipment, network facilities, and work centers are prepared for possible storm events,” he continued. “And by taking a few minutes now to plan while the skies and seas are calm, you will be, too.”

One Response

  1. This article LAUGHABLE considering that EVERY TIME there is ANY weather event the Cox internet is down for DAYS In most cases. Also, it shows how little the author knows about this area because cellular service isn’t reliable even when the weather is good much less when there is a storm. It’s misleading. Do better and stop LYING

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