The 96th Medical Group has temporarily suspended its hematology and oncology services due to contract issues affecting providers, officials announced Friday.

• The medical group is currently contacting patients individually to coordinate both acute and long-term care needs during the suspension. New TRICARE Prime patients are being referred to off-base network providers through Humana Military.

“We understand that access and continuity of quality healthcare are crucial for our beneficiary population and are working to minimize any disruptions,” the medical group stated in its announcement.

The Defense Health Agency is aware of the situation and working to restore services, though no timeline was provided for when services might resume, according to the announcement.

Affected patients can contact Humana Military directly or access their online patient portal to view approved authorizations. The medical group’s Hematology & Oncology department remains available at (850) 883-8100 for questions.